ViralVault — The Home of Rising Wellness & Beauty
Frequently Asked Questions
We offer free standard shipping on all US orders over $50. Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for faster delivery within 1-2 business days.
We accept returns within 30 days of delivery for a full refund. Items must be unused, in original packaging, and in the same condition you received them. Simply contact our customer service team to initiate a return.
Absolutely. We source all our wellness and beauty products directly from authorized distributors and brands. Every product comes with a certificate of authenticity and is guaranteed to be 100% genuine.
Yes, your security is our priority. We use industry-standard SSL encryption to protect your payment information. We accept all major credit cards, PayPal, and Shop Pay for a safe and seamless checkout experience.
Once your order ships, you'll receive a confirmation email with a tracking number. You can track your package in real-time through our website or directly with the carrier. Orders typically ship within 1-2 business days.
Yes, we ship to select international destinations. Shipping costs and delivery times vary by location. International orders may be subject to customs fees and import duties determined by your country.